Credit Guide
A Credit Guide is the document a credit licensee or representative must give you before providing credit assistance, setting out who they are, how they are paid, the lenders they commonly use, and how to complain.
Credit Guide, explained.
Ours is available on the Legal page as a download and is provided before any credit assistance is given. It names the licensee, the credit representative, the commission arrangements and the dispute resolution process, including the Australian Financial Complaints Authority.
Reading it tells you how a broker is remunerated: in most cases by commission from the lender on settlement, disclosed in the guide and in the credit proposal before you proceed.
When the reading raises a question, ask it.
A finance review starts with a conversation and a written position from Dayan Kasturiratna, who provides the credit assistance on every file. No credit check to start.
The Learn section is general information about lending in Australia. It does not take account of your objectives, financial situation or needs, is not credit assistance, and is not tax, legal or financial advice. Lender policies, government schedules and regulations change; check the current position with the relevant body or with us before relying on it.
